Randeons is driven by strong leadership with a long term focus which strives towards excellence by envisioning the future. As an organization, Randeons brings to the table a unique combination of strong Compliance Framework, Technology, Domain Expertise, Processes and People to cater to our client’s business requirements on a consistent basis. We place tremendous emphasis on compliance with applicable labour laws and regulations in an industry that is for the most part highly unorganized. We have made significant investments in our proprietary technological platforms that have contributed significantly to operational efficiencies and the scale of our operations.
We have centralized our Operations, Finance, IT and Regulatory Compliance teams in Chennai.
Our Web based Dashboard and Client Connect Portal provides clients 24/7 access to all relevant information. Clients can view and print more than 25 various reports on associate headcount, resignee details, joining trend, compliance adherence reports and many more such details. It also helps clients to access all relevant data across various business units and teams in a consolidated and comprehensive manner.
Dedicated Contact Centre which includes Client Hotline where our clients can reach us at our Pan India Priority Access Number for on the spot resolution to their query and a dedicated E-mail id - clients@randeons.com where a detailed query can be shared. Both these channels are on sales force platform to ensure TAT adherence for every query resolution.
The associates also have access to an Associate Login, which enables them to view and modify personal details (Address/Phone number), download pay slips etc.. Further, Randeons also has a dedicated contact centre for associates with an Associate Hotline to help associates with any query along with an E-mail id - info@randeons.com where they can share details with us for resolutions.
Apart from our technology and process driven approach, our strength also lies in our people. Be it in the areas of operations and payroll or recruitment or in legal and compliance or training and assessments, our delivery teams are highly competent and carry extensive collective experience and knowledge.
With Pan India presence and the corporate office in Chennai, Randeons has sufficient on ground capabilities to cater to its client’s hiring, compliance administration and other requirements at the location level as well.
