Randeons

Randeons

Current Openings

Property Management

Randeons offers partnerships with building owners and users for facilitation of an efficient transition, maximizing revenues with lower operating costs while maintaining  high service levels. 

In addition to providing core Facilities Management Services our Property Management Services provides solutions to our clients on

  • Accounts and Administration
  • Health, Safety, Security and Environment
  • Occupant Management
  • Space Management
  • Complete maintenance of property  including common area maintenance
  • Statutory / Legal Compliances and license
  • Liaison and PR with Government Agencies
  • Help Desk Management
  • Civil Supervision
  • Visitor Management
  • Vendor Management
  • Parking Management
Property Management
  • Property  and Services takeover for complete maintenance and management.
  • Liaise with Public Utility Agencies, Government  Bodies and relevant authorities for timely payment of all dues and  taxes.
  • Maintain and assist in updating NOC’s, permits, renewals, insurance coverage, claims etc.
  • Vendor management / Maintain 3rd party contracts.
  • Life Safety and Security Systems Management.
  • Procurement of consumables and inventory management.
  • Maintain PPM schedules of all equipments and installations - routine, annual and breakdown maintenance.
  • 24X7 Central Help Desk services-record, track, execute and report all work orders and complaints, MIS’s – daily, monthly, quarterly and annual
  • Complete Tenant relationship management - Represent Client for compliance of SLA’s / lease agreements / Terms  and Condition’s of occupants /Timely submission of bills, follow up and collection of rents and payments from occupants.
  • Co-ordination and inspection of any work initiated within the premises until completion.
PRE OCCUPANCY MANAGEMENT
  • CAM  Estimations and  Budgeting
  • Transition  Phase Management
  • Property  Take Over
POST OCCUPANCY MANAGEMENT
  • Tenant Relationship Management
  • Operations and Maintenance
  • Set Up Budgets -  Revenue / Operations
  • Client Relationship Management
  • Risk Mitigation and Management
  • Traffic Management
  • Liaise With Government Bodies
  • New Tenant Move-In Management
  • Rent Collection

CAFM software ensures Helpdesk and Resource Planning and Allocation, Service tracker, Asset maintenance, Inventory management, Conference room bookings, Guest house bookings, Lease management, Invoice tracker, Visitor management, Material movement management and Staff management.

Randeons offers the best in class services across all industries and multiple sites with a robust and systematic service delivery model , designed  to complement the strategic and operational objectives of an organization . Integrating key functions like processes and technologies with people to ensure flexibility for future integration and supported by  the latest CAFM (computer aided facilities management ) systems and platforms  and Integrated packages in SAP for all  backend business processes -  UDS has  partnered with clients to deliver and maintain consistently  high service levels  , operational efficiency  and continuous improvement . Reduced down time , maximizing  revenues with  lower operating costs , eliminating duplications are some of our key result areas ( KRA's ) .

  • Operation and Maintenance 
  • Housekeeping  and  Janitorial
  • Garden and  Lawn Maintenance
  • Security  and  Guarding
  • Pest Control
  • Business Support Service
  • Facade Cleaning 
  • Staffing
  • Food and Vending Services
  • Building Fabric   and  Asset  Maintenance
  • Plant Maintenance
  • Security Services 
  • Mailroom Management
  • Specialized Services
  • Carpet cleaning
  • Marble crystallization
  • Upholstery cleaning
  • Supply of personal hygiene and consumables
  • Supply of equipment’s
  • Space Management
  • Compliance Management
  • Staffing  and  Payroll
  • Admin Outsourcing
  • Minor Civil Works  and  fit outs
  • Repair  and  Maintenance
  • Moves , Adds  and   Changes
  • Vendor Management ( including 3rd party vendor management , reimbursable services )

These services are offered as bundled services (two or more services) or fully integrated and tailored to each customer’s unique requirements.

  • Strict selection process  with   capability Analysis  -  HSSE / ISO  Certification,  Market reputation,  Speed of delivery,   Green technologies  etc ,  Equipment / Materials , System  and Procedures 
  • Vendor contract featuring code of conduct and vendor SLA's
  • Standardized SLA’s  , measurement systems / audits across locations .
  • Standardized  compliances and statutory obligations  across locations
  • Alternate vendor data base 
  • Ensure best in class chemicals / equipments used -  biodegradable,  non-hazardous  and environment  friendly ( green )  
  • Maintain exhaustive and alternate list of suppliers 
  • Review and revision in annual maintenance contracts for cost reductions
  • Procurement cost benefits accrued as a result of purchasing powers with vendors / third party suppliers 

One of the critical support areas in Integrated Facilities Management Services is  help desk management. Help desk support involves understanding of the user’s problems, diagnosing the reasons and rectifying the same simultaneously maintaining historic records of critical assets  . We provide skilled  staffing  to operate the help desk .

  • Handle Phone Calls
  • Log Complaints
  • Records Time
  • Root Cause Analysis
Complaint handling procedure :
  • Establish a central point of contact for all information and monitor all services so that operating conditions are maintained and quality of service provisions recorded.
  • Establishing / maintaining the necessary systems to log and record responses to problems as they occur as well as recording performance of equipment, systems and personnel
  • Implementation of  a complaint management system that maintains and evolves in line with the clients changing requirements over time
  • Preparation of Evaluation reports , snag reports ,recording and analyzing nature of complaints , prioritizing and  attending to the same being the key elements to reduce  complaints 

Get Monthly Tips and Strategies

Enquiry